Meet The Staff

April Britt-Linville, LPC

Dalton Office

I am a Licensed Professional Counselor with over six years of clinical experience working with families, individuals (both adults and children/adolescents), and groups. My desire is to assist my clients in meeting their own goals for treatment by coming alongside them to be a support and partner in growth and healing for each of my clients.

I am skilled in working with couples, families, adolescents, depression, anxiety, emotional dysregulation, parenting and co-parenting, divorce, anger management, grief and loss, and goal-setting. I also have experience working with children, substance abuse issues, Bipolar, Borderline Personality, ADHD, and with the LGBTQ population.

My approach to therapy is tailored to each client’s needs, but the basis of my root foundation stems from CBT, iDBT, and Systems Theory. I see individuals as a part a larger, and multi-layered, whole. We operate in our worlds through relationships to others, as well as with ourselves, and finding balance in life has a direct effect on our interactions with ourselves (self-talk) as much as with others. I believe there is no “bad” emotion, rather healthy and unhealthy ways to handle those emotions, therefore I seek to provide a safe and open space to process those emotions for my clients. I also subscribe to the belief that one cannot teach what one does not know, and I have personally placed myself in the vulnerable, and often scary, place of the client seeing a therapist. It is my hope that through understanding firsthand the process of therapy, I may be a more empathic and supportive therapist.

Bill Jordan, LPC, CPCS, NCC

Rome Office

Weekend and Evening Appointments available. I specialize in working with children, adolescents, and adults undergoing a wide range of emotional, behavioral, academic, and relational difficulties. I approach therapy with the understanding that each child and family is unique; therefore, I tailor my approach to best meet each client’s individual needs and challenges. I know it may be difficult to find someone you can trust to work with, but I am genuine, warm, empathetic, and non-judgmental. I provide a supportive environment in which my clients feel safe, so I can help them to explore and work through their difficulties. If you would like to see you or your child reach his or her full potential, have more positive relationships, and lead a richer, more satisfying life, contact me to see if I am the right fit for your family.

Catrin Jensen, LPC, CPCS, NCC

Rome Office – NOT accepting new clients at the moment.

As the owner of Balanced Living and a graduate of New York University’s Department of Applied Psychology, I will provide you with a non-judgmental approach to change. I have 15 years of diverse experience helping my clients move towards healing and balance. We will work towards relief for you by utilizing an integrative approach; focusing on mind and body.

I have a wide range of experience working with students, seniors, adults, adolescents, and Public Safety personnel in an outpatient setting, as well as a strong background in forensic counseling. I specialize in the treatment of: depression and anxiety, trauma, grief and loss, self-esteem and life cycle concerns, including postpartum issues. I assist my clients in the development of effective communication and boundary/limit settings by utilizing mindful cognitive behavioral techniques, when appropriate. I provide support to my clients by helping them use their own strengths to reach their inner peace and balance.

I am also a Clinical Supervisor and enjoy providing my experience and passion to students who want to pursue a career in Counseling. This is done through a one on one approach, which will give the students a strong foundation from which to build upon.

I look forward to being able to facilitate change and assist you in bringing clarity, hope, and joy to your life. Please feel free to contact me directly if you have any questions or concerns.

Karen Allen, CSW

Dalton Office

My mission is to inspire others to recognize their own inherent value, self-worth, and personal power in order to restore balance in their lives and promote healthier relationships.

I want to be a positive, motivating, and supportive force in your journey towards finding more peace and balance in your life. I believe that we all have a unique identity, purpose, and value. I am committed to working with you to help attain your personal goals and improve relationships that are causing you pain.

I am experienced in working with adults – from all stages of life, adolescents, children, and families. Each client is treated as a unique individual; therefore, the therapeutic approach used will be based on your specific needs. I use evidence-based approaches to therapy which include: CBT, SFT, and other mindfulness based approaches such as iDBT.

Kayla Clark, APC

Rome Office

Therapy is not just for those at a breaking point. It is for people who need someone to listen, for people who are tired of being alone in their troubles and for people who need to figure out what they truly want from life. When I facilitate therapy, I create a safe atmosphere for you to process your inner and outer conflicts. With strategies pulled from cognitive-behavior therapy, person-centered therapy and trust-based relational interventions, I can help individuals struggling with anger, anxiety, depression, grief and more. I have experience working with teenagers and adults from all walks of life since 2014.

As an associate professional counselor under the supervision of Catrin Jensen, LPC, NCC, CPCS, I am able to offer sessions at the reduced rate of only $50 an hour. If you are looking for someone to guide you on your journey towards healing and growth, please give me a call.

Kristen Scarber, LPC

Rome Office

I believe that we are all born with a capacity for happiness and inner well-being, and each of us desires to live a meaningful and enjoyable life. Adolescence and early adulthood are times of tremendous change during which we reflect on our identities, forge significant relationships, and begin to conceptualize the future. I have experience working with adolescents and teens and I recognize the many challenges that youth face in our current world. I partner with my clients to identify shared goals, develop coping skills and strategies, and build a strong therapeutic relationship with the intent of applying the work we do in session to their daily lives.If you are seeking support on this journey, for yourself or for your child, I invite you to reach out to me.

Maura Kalafut, LPC, CPCS

Dalton Office

I joined Balanced Living to walk with you on your personal recovery journey. As a Licensed Professional Counselor (LPC), I provide treatment for depression, anxiety and trauma related issues. I understand that the presence of these symptoms may interfere with your ability to live the life you want to live. I employ strategies from CBT, DBT and trauma focused approaches to help you process the hurt and difficulties that hold you back. I collaborate with you to set goals based on your personal strengths, combined with your hope for the better tomorrow you desire.

In addition to working as a clinician, I have obtained certification in trauma treatment. I have past experience providing Critical Incident Training to law enforcement officers in the fields of PTSD and suicide interventions through collaboration with NAMI. I have shared my personal story of recovery through the Respect Institute program of GA.

As an (LPC) with 11 years’ experience, I have worked as a clinician with children, adolescents and adults. By providing empathy, encouragement, and evidenced based practices, I can assist you in reaching the serenity, fulfillment and happiness that you envision. I invite you to call our office today so that I can assist you on your personal journey.

Reba Bales, LPC, CPCS

Dalton and Rome Offices

I am a Licensed Professional Counselor with over 20 years experience which includes working in Special Education as a Social Worker in a school setting, as a College Counselor providing career, academic, and personal counseling, as a Mental Health Counselor in a psychiatric hospital, and as a Mental Health Counselor in the forensic field. I received my Bachelor’s Degree in Social Work from the University of Georgia and a Master’s Degree in Counseling from the University of West Georgia.

My goal in treatment is to establish a safe and therapeutic collaborative relationship in which individuals can work toward balance and wellness in a holistic manner regardless of ethnic, religious or non-religious background, or sexual orientation. This includes addressing issues related to the mind, spirit, and body. I assist in working toward achieving “serenity amidst the storm”. I am especially skilled in working with co-occurring disorders, trauma, domestic violence, divorce, individuals with special abilities, and forensics.

I welcome the opportunity to assist you while you navigate the stages of life and life’s many challenges.

Reba specialized in trauma treatment and she is trained and utilizes EMDR in her practice.  Please see further information regarding EMDR under Services

Rick Bermudez, MSW, CADC-T

Rome Office

If you’re the parent of an intelligent, high energy, and emotional kid, you may feel exhausted. The frequent calls and emails from school staff about your child’s “red days” can be overwhelming. Each week, your creative and adventurous child is growing more angry, restless, and down on them self. You want your child to thrive, but you don’t know what to do. You want your child to look forward to their school day and come home with positive news about their friendships and schoolwork. You want them to be happy with who they are and accepted by others, and you want them to learn how to respond to conflict in a healthy way. This is where I come in. I utilize both play therapy and talk therapy to help your child process difficult experiences, build self-esteem, and learn skills that will help them handle life’s challenges. If you are looking for a safe space for your child to express their concerns AND someone to support you as a parent, call or email me so we can get started.

Shannon Mathis Meyer, LCSW, CAC II

Hiram and Rome Offices

I’ve been a therapist for 6 years, and have worked in the mental health field for the past 15 years. I graduated in 2010 from UNC Chapel Hill School of Social Work, which is one of the top 5 schools in the U.S. for social work. I am licensed in Georgia as a LCSW. I have experience working with individuals, families, children, and adults, who are struggling with various mental illnesses or just the stress of everyday life. I have extensive experience with anxiety and mood disorders, as well as with those with trauma. I utilize techniques such as CBT, person-centered, mindfulness, and motivational interviewing to help people learn how to improve their lives and be well.

Terry Samuels, LPC

Hiram Office

My name is Terry Samuels, and I am a fully licensed therapist in the state of Georgia, #LPC011391. I have had the distinct pleasure of working with active and retired veterans over the past 8 years. I have worked with approximately 25 active or retired veterans. This experience has allowed me to understand the needs of veterans and the complicated issues that veterans may face at times. I provided mental health services to address depression, anxiety, and PTSD symptoms. I provided individual, family, and couples’ therapy. 


Tia Smith, M.Ed

Rome Office- Not currently accepting clients at this time.

I specialize in creating a safe and accepting environment for teens and adults to work through their struggles. The teenage and college years can be a time where many feel misunderstood and alone in their emotions. In therapy, I create a space where individuals feel validated and supported so that they can overcome their struggles. I always remain understanding and nonjudgmental to create a safe place for my clients to express themselves freely. During my sessions I strive to incorporate creativity into my interventions. Mindfulness, arts and crafts, and fiber arts are a few areas that I excel. If you’ve ever felt like there is no hope for your situation, then you know that it can be difficult to reach out for help. You or your child may be struggling at school or work, with relationships, trying to overcome trauma, or just need someone to help you cope with anxiety and depression. It is okay to ask for help, both for yourself or with your child. I am a pre-licensed counselor working under the supervision of Catrin Jensen, LPC. This means I am able to offer you a reduced rate for your sessions. I have experience working with teens and young adults and work to build a trusting connection with them.

Timothy Whailen, LMSW

Hiram Office

Getting help does not have to be a chore. If you have found yourself having to work harder than you should to maintain your day-to-day life, give me a chance to change your perspective. I have been practicing psychotherapy for 3 years currently under the clinical supervision of Shannon Mathis Meyer, LCSW. My wholistic approach to therapy is grounded in neuroscience and systems theory. I combine traditional practices with the latest research to help my clients not only to grow beyond the obstacles they find in their path right now but to ensure they have the tools that they can use day to day to effect measurable change in their lives.

I have experience helping adults, young adults, families, couples, and groups, having difficulty with ADHD, Depression, Anxiety, Stress Management, Relationships, and Mood Disorders. I employ Evidence-based Treatment modalities including DBT, CBT, and Mindfulness practices. I have flexible availability and am certified to provide telemental health.

I seek to provide a safe space for people of all walks of life. I am familiar with and support clients in the LGBTQIA+ community, non-traditional relationships, and those of non-mainstream religious affiliation. I look forward to helping you renew your perspective, build stronger positive relationships, and find a new more comfortable balance in your life.

Wendy Storey LPC, MAC, CACII

Rome Office

My name is Wendy Storey and I have worked in the field of social services for more than 15 year. Most recently, I have been working in a hospital setting as the mental health therapist aiding medical staff in finding appropriate treatment options for patients with mental health concerns. In addition to being a Licensed Professional Counselor, I also have a Masters Addiction Certification (MAC) through The National Association of Addiction Professionals (NAADAC) as well as a Certified Addiction Counselor II through Georgia Addiction Counselors Association.  My approach to therapy is grounded on the values of safety, trustworthiness, collaboration, and empowerment to enhance the voice and choice in care of those who are suffering.  I am passionate about helping individuals tune into their innate ability to experience restoration in all areas of life.

Wrayanne Glaze Parker, LPC, MAC, SAP

Rome Office

I believe fully that every individual can reach their full potential with the right support in place.  As a person in long term recovery, I promise to take a personal investment in helping you get and stay well with a holistic approach.  I understand that taking that first step is the most challenging, but I am committed to building a non-judgmental therapeutic alliance in a caring environment that is safe and welcoming.

I am a Licensed Professional Counselor (LPC), a nationally certified Masters Addiction Counselor (MAC), a Certified Peer Specialist (CPS), a Certified Addiction Recovery Empowerment Specialist (CARES), and a Substance Abuse Professional (SAP) with over 15 years of experience working in the behavioral healthcare field. A Veteran of the United States Army, I went on to complete my graduate degree at Walden University with a Master of Science in Mental Health Counseling, minor in Forensic Psychology and is now working towards my Doctorate in Psychology (PsyD).

My experience includes working with trauma survivors (child and adult), veterans, LGBTQI+ community, individuals living with depression, anxiety, serious and persistent mental illness, co-occurring disorders, child welfare/DFCS involvement, substance use/addiction, domestic and family violence, and participants of the criminal justice system-juvenile and adult court programs.  I have worked in a variety of settings with child/adolescent to adult and aging adult populations including group, individual, residential, outpatient, and community-based services.  Let us find the way to your recovery together!

I am also certified to complete the return to duty evaluation for the department of transportation. If a driver fails a DOT test or engages in other prohibited drug or alcohol behavior and has a reported violation, his or her commercial driving career is stalled until specific steps in rehabilitation and treatment are completed.  The Return to Duty Process (RTD) requires a Substance Abuse Professional (SAP) to assist in resuming safety-sensitive functions.  SAP testing is a face-to-face evaluation that provides the first step in completing the RTD process.

Haley Catanzarito, LCSW

Rome Office

Whether facing long-term challenges or brief struggles, we all need connection and understanding. In my experience, a strong, collaborative relationship between client and therapist is the best agent of change in therapy. I often use cognitive-behavioral and psychodynamic concepts (along with a healthy dose of humor) but everyone is different so the approach should match your personality and needs. I would love to help you increase understanding of yourself and others so your life can be more meaningful and satisfying!

I focus to help you reduce anxiety, depression, increase coping, improve communication, and help you align your values with your life. I work to help people become more aware of who they are, increase feelings of self-efficacy, and improve overall well-being. I work with teenagers, adults, couples, and families.

I believe that everyone has the capacity to build the life they want. Life is sometimes complex and messy, and we find ourselves confused, frustrated, or depressed, but this is part of what makes us human. I am available evenings and offer Saturday appointments to help you navigate difficult times and increase the quality of your life.

Teddi Mitchell, LPC

Rome Office

I work with various types of clients and issues. I deal with mood disorders, grief, relationship issues with married couples, as well as premarital couples, some substance abuse and anger issues also. I add in the spiritual aspect when requested since I am a Christian Counselor and also enjoy doing Life Coaching. My goal is to assist people toward a more whole and healthy life and work with them to find their answers and what has been getting in their way, especially from their past.


Sue Colston, LPC

Rome Office

As a Licensed Professional Counselor and a Registered Nurse, I am committed with a deep passion for individuals dealing with physical, emotional and spiritual issues. For over 45 years I have provided healthcare to others. Because of my unique medical and behavioral healthcare experience, I am able to provide services based on the needs of the total person. We are not one-dimensional beings and require care to all areas of ourselves. It is my goal to provide a total being approach in caring for others.

Based on my years of experience, I am able to provide a total being approach to counseling. Areas of focus include grief, death/dying, loss, and chronic illness. In addition, I have extensive training in trauma resolution therapy. My approach to counseling integrates the total being to include physical, emotional/mental and spiritual needs.
My goal is to provide the best care to others, with a genuine and down-to-earth approach. Providing care to others is my passion, and by providing that care from a total being approach, physical, emotional and spiritual needs can be addressed.

306 N Thornton Ave
Dalton, GA 30720

Phone: 706-509-0130

Fax: 706-237-6503


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